Consumers are regarded as gullible and trusting, oftentimes consumers of goods and services fall victims to manufacturers’ and suppliers’ misconducts and/or negligent acts. These include delivery of substandard goods and services, non-delivery of goods and services and price manipulation.

Our firm provides legal assistance to consumers of goods and services in initiating civil claims against manufacturers and suppliers of defective goods and services.

We have represented a capital-intensive construction company in negotiation proceedings in a dispute against a mining equipment supplier who supplied faulty drilling machinery equipment. We have also advised an international company in the tourism sector on the procedures for lodging a legal claim against a service provider for the supply of substandard hotel amenities.